Returns And Shipping
USA AND CANADA SHIPPING
Orders over $100 USD ship for free, economy (duties may apply to Canadian orders).
All orders are shipped within 1-2 business days.
US Orders: All supplements are shipped via USPS and UPS. All comprehensive testing is shipped via FedEx. Transit times quoted are estimates only and not a guaranteed service.
Canadian Orders: All supplements are shipped via USPS and UPS. We recommend UPS Worldwide Expedited® as this offers customs-cleared, day-definite delivery. By paying duties and taxes upfront, there are no longer any duty or tax surprises when you receive your shipment.
All comprehensive testing is shipped via FedEx.
Transit times quoted are estimates only and not a guaranteed service.
To be eligible for a return, please confirm that:
The product was delivered within the last 30 days.
The product is unopened, in its original packaging.
You have the packing slip, order confirmation or proof of purchase from www.molecularprovisions.com
Products that do not meet this criteria will not be considered for return.
Lab testing is not eligible for return.
Shipping costs are the responsibility of the customer.
If you are not 100% satisfied with your product, we will create a solution for you. Please contact us here for any issues with your order.
How do I track my order?
You'll be sent a shipping confirmation email with a tracking link once your order leaves our warehouse. You can also login to your account to check your order status at any time. You can check to get your tracking information or contact us here and we'll be happy to help.